FAQ

It is aimed at priests, religious people, catechists, teachers, activity leaders, seminarians, educators, and also laypeople - and there are many of them - who have a strong interest in prayer and spirituality and strive to live the Gospel in their daily lives. 

The store contains all the publications of Editrice Shalom, as well as publications from other publishers on religious themes: books, periodicals, diaries, calendars, postcards, holy cards… It also offers a vast assortment of liturgical and religious items. From chasubles and stoles, to Mass sets, monstrances, thuribles, navicels, and all liturgical consumables (incense, altar breads, hosts, altar wine, candles, etc.). There are also pictures with religious subjects, icons, baptism, First Communion, Confirmation, and wedding favors, and much more! Finally, there is the exclusive “Custodi collection” line of religious jewelry.

If you already know what you are looking for, enter the book title, a keyword for a product, or the code, if you know it, in the search bar that appears when you click on the magnifying glass.

If instead you want to “browse” our products, you can click on Shalom store (the bar at the top, on the left of the site) to find featured items, new products, and the “Custodi collection” jewelry line…

Clicking on any product takes you to the product information page, where you will find all the specific product details and the price.

Yes, simply browse the pages of the website www.editriceshalom.com, choose the products you are interested in, enter the quantity in the appropriate box, and click the “Add to cart” link. The purchasing process is guided at every stage by clear and complete on-screen instructions; if you have any questions, please do not hesitate to contact us at +39 071.74.50.440.

To place your order,

1. click the “add to cart” icon next to products and services available for online purchase;

2. log in to access your virtual cart, where the list of selected product(s) and the related information will be displayed;

3. Enter any discount codes you have;

4. During the purchase process and until the order is submitted, you can modify and/or delete your selections and review the information entered, allowing you to identify, correct, and/or delete any incorrect information or data entered up to that point, using the appropriate functions on the page.

5. To continue with the purchase procedure, click the “complete purchase” button.

6. After logging in with your access credentials in the appropriate form, you can complete the electronic order by entering the requested information in the designated fields and then submitting the order electronically, following the instructions displayed on the website.

No. Online purchases are not subject to any restrictions: there is no minimum order value, and customers are free to purchase only what they need.

Yes. Simply provide the delivery address during the purchase process.

By express courier, in one to three business days. Postal subscriptions are an exception and arrive in approximately 20 business days.

Shipping charges are calculated based on weight, delivery location, and payment method.

Orders of € 59.00 or more are exempt from shipping charges, unless cash on delivery is selected as the payment method; in that case, a charge of € 1.00 + VAT is still due.

If delivery must be made to remote locations, an additional shipping charge applies, varying according to the destination.

When purchasing subscriptions to periodical publications shipped via Poste Italiane, delivery is free of charge for the Customer, even if delivery takes place outside Italy.

Certainly. In this case, you will use the website not for online purchases, but as a regular mail-order sales catalogue. To speed up the purchasing process, we invite you to note the product code.

Yes. In this case, shipping costs will be calculated according to the destination country of the goods.

For each stage of the purchase, you can rely on detailed instructions throughout the buying process. If you have any questions, please do not hesitate to contact us at +39 071.74.50.440.

When the order is completed, an email is sent to the specified address containing:

• the publisher’s details;

• the purchaser’s details;

• the recipient of the products (who may differ from the purchaser)

• the list of products purchased and their respective prices;

• any discounts applied

• the place, method, and cost of delivery;

• the payment method;

• the order code and date.

The order code is very important because it must be used for any request for information.

Yes. After the purchase, you can monitor the status of your order through the notifications and updates that will be sent to you.

• Credit card

• PayPal

• Bank transfer

• Payment into a postal current account

• Cash on delivery

For more information, please visit the page dedicated to Payment methods.

Yes. When completing your order, simply enter a shipping address (the gift recipient’s) that differs from the billing address (the purchaser’s). To avoid unpleasant surprises for the gift recipient, we recommend that you do not use the “Cash on delivery” payment method in this case and specify in the “Notes” that it is a gift.

On the homepage of the website www.editricesalom.com, you will find a section dedicated to the latest news.

Yes. You can access the promotions directly from the homepage at www.editriceshalom.com.

Promotional products are in the “Outlet” section and prominently display the promotional price and discount percentage.

There is also a special section dedicated to particular occasions (Christmas, Lent, First Communion, etc...).

For promotions, click here